My old smartband finally gave out after five years, so I ordered a replacement online the day before yesterday.
It arrived just yesterday. However, I noticed a minor defect: a raised metal dot on the strap button that might snag my clothes. I contacted customer support immediately. They directed me to a nearby offline service center.
I swung by the location this morning before heading to my office. The issue was resolved in literally two minutes.
Here’s a tip for buying electronics in China: test everything thoroughly before you leave the country! After-sales service is incredibly convenient in major cities, but it can be a real hassle if you’re no longer in China.